15th June 2017

All residents and staff

Lovat Fields Village

13th June 2017

Dear all

Re: the one about our opportunity to show off a bit!

I make no apology for this week’s letter being a little self-indulgent on our part. Next week we celebrate 10 years of this vibrant, lively, friendly, supportive community. And, if that’s not enough, we are now officially an outstanding care provider. I have been in touch with the head office communications team – both of these are cause for celebration and I’d like to put us on the map! Geraldine from communications is going to be putting together a press release for the week after next to showcase both the village and the report and I need your help! Have you got stories about top highlights from over the past 10 years? What are we most proud of, what have we achieved, what does it feel like to live here, that sort of thing. I’m going to be providing some comment about the CQC report – hopefully it will be published by then, but I am happy to share the draft with anyone who would like to see it

In other news, Pete has asked me to remind you to be mindful of your door batteries potential for running down. If the lock flashes re 3 times you need to let him know ASAP as you will need the battery replace

That’s all for now, have a good week all

Anna